FAQS
PLEASE READ IMPORTANT INFORMATION
Monday - Friday 9:00am - 5:00pm EST *Closed Weekends & Holidays
Next , if any additional information is needed, it will be requested via email. You will receive a design brief or contract depending upon services chosen. This is to be completed accurately with the necessary information needed to produce your design. We ask that it's completed in a timely manner.
All digital flyers and business card designs are produced with 2 free revisions. This includes image changes, fonts, and colors only. Once a project is approved and final, no revisions will occur after that period. Files will no longer be available for changes under any circumstances. Please be clear on the details of your design before booking services. Logo Development files are held for 30 days for necessary changes.
All logo designs are custom designed created by YMH Creative Reflections. We create custom logo designs only. No cartoon illustrations, and no glitter.
Completed Logo Designs will be also produced in black and white, and the color palettes you desire.
Logo file types are svg, png, pdf, and jpg
Yes, we understand you have questions about the design process. Book your consultation prior to booking services to discuss any ideas your may have.
Due to the nature of our business, YMH Creative Reflections do not refund any purchases under any circumstances. All sales are final.
Each digital product/ service requires different completion times. Turnaround times starts once all necessary information is received after you make your purchase. Please read the descriptions for important information. We highly recommend not rushing services. YMH Creative Reflections thanks you for your patience.